1. Scope
This Privacy Policy applies to information processed through our website and communications related to Spanish courses, consultations, and enrollment. It does not cover third-party websites you may reach via external links.
We describe what data we handle, why, and the choices you have.
2. Data controller
The data controller is Despertar Caminos. If you have questions about this policy or want to exercise your data protection rights, use the contact details in the “Contact” section.
3. Data we collect
3.1 Data you provide
- Name and contact details (e.g., email, phone) when you reach out.
- Message content and course preferences you submit.
- Consent choices (e.g., marketing opt-in) where applicable.
3.2 Data collected automatically
- Technical data such as IP-derived region (approximate), device type, browser, and pages viewed.
- Security and performance logs used to protect and stabilize the website.
- Cookie and preference signals (see “Cookies & similar tech”).
Please avoid sending sensitive personal data in free-text fields (e.g., health data). If you do, we will treat it with extra care but may not need it to deliver the service.
4. Legal bases (GDPR)
We process personal data only when we have a valid legal basis under GDPR. Depending on the context, we rely on:
For non-essential cookies and optional communications where you choose to opt in.
To respond to requests, provide course information, and manage enrollment discussions.
To keep the site secure, prevent abuse, and improve usability (with minimal impact on your privacy).
Where required to comply with applicable laws (e.g., accounting or regulatory requests).
7. Data retention
We keep personal data only as long as needed for the purposes described in this policy, and then delete or anonymize it. Retention periods may depend on the type of data and legal obligations.
8. Security
We implement technical and organizational measures designed to protect your data (e.g., access controls, transport encryption where applicable, and monitoring). No method of transmission over the internet is 100% secure; if you believe your interaction with us is no longer secure, please contact us promptly.
Use unique passwords for your email account and be cautious sharing personal information in public networks.
9. Your rights
Depending on your location and applicable law, you may have the right to request access to your data, correct it, delete it, restrict processing, object to certain processing, and receive a portable copy.
Send a request via our contact details. We may ask for verification to protect your privacy.
We typically respond within 30 days, unless the request is complex or law allows an extension.
If we rely on your consent (e.g., analytics cookies), you can withdraw it at any time in “Cookie preferences”.
10. Children
Our services are intended for general audiences interested in learning Spanish. We do not knowingly collect personal data from children without appropriate consent where required by law. If you believe a child provided personal data to us, please contact us so we can address it.
11. International transfers
If data is transferred outside your jurisdiction, we take steps designed to ensure it receives adequate protection (for example, contractual safeguards) consistent with applicable data protection laws.
12. Changes to this policy
We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the “Last updated” date.
13. Contact
For privacy inquiries and requests, contact Despertar Caminos using the details below. We handle requests as quickly as possible and may need to verify your identity to protect your information.