Terms of Service
Rules and conditions for using our Spanish course services.
- Use our materials lawfully and respect intellectual property.
- Keep account details secure if you create one.
- Refunds and cancellations follow the policy in these terms and applicable law.
- We may update these terms; we’ll show the change date and how to review updates.
1. Acceptance of Terms
These Terms of Service (“Terms”) govern your access to and use of Despertar Caminos websites, course pages, learning materials, and related services (collectively, the “Services”). By accessing or using the Services, you agree to be bound by these Terms and any policies referenced within them.
If you do not agree, do not use the Services.
2. Eligibility
- You must be at least 13 years old to use the Services. If you are under the age of majority in your jurisdiction, you must use the Services under the supervision of a parent or legal guardian.
- You represent that you have the legal capacity to enter into these Terms.
- Use of the Services may be restricted where prohibited by law.
3. Accounts & Security
Some features may require an account. You agree to provide accurate information and keep it up to date. You are responsible for maintaining the confidentiality of your credentials and for all activities occurring under your account.
If you believe your account has been compromised, notify us promptly via the contact page. We may request additional information to verify your identity before taking action.
4. Services & Content
The Services may include lesson videos, worksheets, quizzes, live sessions, community spaces, and instructor feedback. Availability of specific features can vary by course, plan, region, or device.
- We may modify or discontinue any part of the Services at any time, including course content, schedule, or delivery method.
- We may impose limits on usage to prevent abuse, protect platform stability, or comply with legal requirements.
- We strive for accuracy and clarity, but language learning involves nuance; content is for educational purposes.
5. Payments, Cancellations & Refunds
If you purchase paid Services, you agree to provide current, complete, and accurate billing information. Prices, taxes, and charges may vary by location and may change with notice where required.
You may cancel a subscription or recurring plan according to the instructions provided at the time of purchase. Cancellation typically stops future renewals, but previously paid periods may remain accessible until they end.
Refund eligibility depends on the product type, consumption (e.g., course access), and local consumer protection laws. If you believe you qualify for a refund, contact us with the purchase details and reason.
We may refuse a refund request if we detect fraud, abuse, or violations of these Terms, subject to applicable law.
6. Acceptable Use
You agree not to misuse the Services. Prohibited conduct includes, but is not limited to:
- Copying, distributing, or publicly sharing paid materials without permission.
- Attempting to access accounts, systems, or data without authorization.
- Uploading malware, scraping content, or interfering with platform performance.
- Harassment, hate speech, or abusive conduct in any community or live session.
- Using the Services to violate laws or the rights of others.
We may investigate suspected violations and take action including warnings, content removal, account suspension, or termination.
7. Intellectual Property
The Services and all associated content (including text, video, audio, worksheets, graphics, and branding) are owned by Despertar Caminos or its licensors and are protected by intellectual property laws.
- We grant you a limited, non-exclusive, non-transferable license to access and use the Services for personal, non-commercial learning.
- You may not reproduce, resell, sublicense, or create derivative works from our materials without written permission.
- Any feedback you provide may be used to improve the Services without obligation to you.
8. Third-Party Links
The Services may contain links to third-party resources. We do not control and are not responsible for the content, policies, or practices of third parties. Access third-party sites at your own risk.
9. Disclaimers
The Services are provided “as is” and “as available.” To the maximum extent permitted by law, we disclaim all warranties, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not guarantee that the Services will be uninterrupted, secure, or error-free, or that learning outcomes will meet a particular goal, as results depend on individual effort and context.
10. Limitation of Liability
To the maximum extent permitted by law, Despertar Caminos and its affiliates, instructors, and partners will not be liable for indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, data, use, goodwill, or other intangible losses arising from or related to your use of the Services.
Where liability cannot be excluded, it will be limited to the minimum amount required by law.
11. Termination
We may suspend or terminate your access to the Services at any time if we reasonably believe you violated these Terms, used the Services fraudulently, or created risk or legal exposure. You may stop using the Services at any time.
Sections intended to survive termination (including intellectual property, disclaimers, limitation of liability, and other legal provisions) will remain in effect.
12. Changes to Terms
We may update these Terms from time to time. The “Last updated” date reflects the latest version. If changes are material, we will take reasonable steps to provide notice as required by applicable law.
Open the updates log to see what changed and when, or copy the link to share the current version.
13. Contact
Questions about these Terms? Contact us through our contact page or by phone: